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Privacy Policy

Effective Date: October 19, 2024

At Forward Foundation (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://forwardfoundation.ca (the “Site”) and when you make donations or payments through the platform. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

When you interact with our Site, we may collect the following types of information:

  • Personal Information: Information such as your name, email address, mailing address, phone number, and other information you provide voluntarily when signing up for newsletters, making donations, or contacting us.

  • Payment Information: We do not store any credit card details on our servers. All payments are processed through third-party services, including Stripe, Apple Pay, and Google Pay, which comply with industry-standard security protocols.

  • Automatically Collected Information: Information such as IP addresses, browser types, referring URLs, access times, and usage data are automatically collected when you visit the Site.

2. How We Use Your Information

We use your information to:

  • Process donations and payments;
  • Provide you with information or services you request;
  • Communicate with you about updates, events, and news related to our foundation;
  • Improve the functionality and user experience of our Site;
  • Comply with legal obligations and protect our rights.

3. Payment Processing

We use Stripe to handle all payment processing on our Site, including donations via credit cards, Google Pay, and Apple Pay. Stripe complies with PCI-DSS (Payment Card Industry Data Security Standards) to secure your personal and payment information. We do not store any payment details like credit card numbers on our servers.

For more information about Stripe’s privacy practices, please visit their website: https://stripe.com/privacy.

4. No Refunds

Please note that all donations or payments made through our Site are non-refundable. Once a payment is processed, it cannot be reversed.

5. Sharing of Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:

  • With service providers or vendors that help us with our operations (e.g., payment processors, email providers);
  • If required by law, such as in response to a court order or government request;
  • To protect the rights, property, and safety of Forward Foundation, our users, or others.

6. Security of Your Information

We use reasonable administrative, technical, and physical measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction.

However, please note that no electronic transmission of data over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to request access to the personal data we hold about you and to ask that your data be corrected or deleted. You can also unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in any email.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@forwardfoundation.ca.